To create business value from data-driven decision-making, organisations must apply the insight from both knowledge workers and intelligent machines.

The rapid digitalisation prompted by COVID-19 sparks renewed concern about the responsible disposal of e-waste and the implementation of a circular economy in IT.

Why outsourcing ownership of IT assets, specifically hardware, is the latest burgeoning trend that boils down to both common sense and good business sense.

A look at the crucial role of continuous testing of full lifecycle API management software that delivers better, faster services for businesses and customers.

There is a strong shift to accelerating automation for cost optimisation and digital governance, as digital process automation grows in stature.

The customer success manager must be the "go-to" person for clients, building trust through integrity and good, pro-active, accurate communication.

Unpacking the status of the ‘IT superhero’, who is trying to desperately navigate the end-user blame game, while ensuring the entire functionality of the company.

The enterprise journey to digital transformation requires a solid plan, with clear markers to guide achievements and the passage to the end goal.

A customer success manager’s primary role is to act as the glue that holds everything together when the business starts expanding, enabling further growth.

Reaching out to all under-pressure IT managers seeking the Holy Grail of 'peace of mind' in a perfect world of no end-user problems.

Companies able to use technology to keep going and rethink their future operating model by fast-tracking digital transformation will be the ones ahead of their competition.

Content services platforms help companies to drive and succeed in their journey to achieve true digital transformation.