Companies are realising the outsourcing benefits from an operational and financial perspective, says Steve Webster, acting CEO at The Webcom Group.
The organisation selected CoLAB Project Implementation's Managed Project Office solution to support its project management requirements.
Client centricity must be the driving principle of every customer service strategy.
The system will integrate with Microsoft Dynamics CRM. [Local rep: Master Data Management]
The innovation centre is quickly establishing itself as the heart of Kenya's 'Silicon Valley'.
Cellphones are being used for far more purposes in Africa than in developed markets, says TNS International.
Wired4Women Awards 2025
Organisations should see the PPI Act as an opportunity to add value to their business, says Deloitte.
Though businesses say a secondary Internet connection is important, only a few have backup, a survey reveals.
Security companies can no longer work on security solutions in isolation, says Qualys.
Co-sourcing helps companies improve their economies of scale through partnering with specialists to provide mission-critical processes.
A union describes the ICT sector as one that grows without creating jobs, saying this is problematic for the poor and working class.
The operator wants the regulator to force Telkom to free up parts of the local loop, which could speed up unbundling.
The online marketplace expands into the collective buying space.