Companies should approach IT service management based on IT's specific role in the business, says Gartner.
It begins rolling out the first phase of a modernisation programme to improve service and security.
The East Africa Cable System will deliver broadband capacity of up to 3.84Tbps and is set to boost market competition.
Videsha Proothveerajh was recognised as the most Influential Woman in Business and Government for ICT, by CEO magazine.
South African trade union Solidarity is lobbying for the immediate suspension of the communications minister as yet another contract, to which he is linked, is canned.
The local version enjoys early success, but broadband constraints may hamper future growth.
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The company engages in management restructuring after its recently reported revenue growth.
In today's technology roundup: iPhone at risk, Scotland Yard cuffs six fraudsters, Google pulls plug on Wave, and society not ready for artificial intelligence.
In this World Wide Wrap: IP Australia adopts Web 2.0, KickApps upgrades social CMS, and Newgen rolls out OmniDocs 7.0.
In this World Wide Wrap: Contingency plan for BlackBerry UAE, Core Consultancy selects iomart hosting, and banking continuity training for Sudan.
Pieter du Preez has been named group executive: business solutions development.
ContinuitySA has converted its site in Mozambique into a full recovery site.
The company was inducted to the Technology Partner Hall of Fame by Managing Automation magazine.