KPIs for any requests for information should focus on depth and quality of the consulting partner’s discovery process, says Gerrit Olivier, founder and CEO of About IT.
Mickey Mashale, previously interim acting CEO for Vodacom company Nexio, is tasked with driving the firm’s digital transformation strategy.
Businesses must evolve to meet increasing regulatory scrutiny and a heightened focus on clean practices, says Phil Lewis, VP Solution Consulting, EMEA at Infor.
Next-generation IGA programmes can proactively help shield companies against security breaches, regulatory fines and reputational damage, says Quinton Hughes, CTO at Integralis IT Consultancy.
Realistically, until security is embedded into service management principles, nothing is likely to change, says Mark Kedgley, CTO at NNT.
The company delivers products and solutions that are affordable, better than the competition and with faster service delivery, says Anton Jacobsz, CEO at Networks Unlimited Africa.
Standard low-touch measures companies can deploy include online signatures for the remote approval of documents and using facial recognition instead of fingerprint access.
Customers are enabled to highlight bottlenecks and identify potential for improved utilisation of existing infrastructure.
The partner programme helps Stratus channel partners provide users and resellers with valuable edge computing platforms, services and consulting.
SovTech joins the partner ecosystem to drive innovation in cloud communications and customer engagement.
The company achieved the highest overall position for its ability to execute in the 2020 Gartner Magic Quadrant for Field Service Management.
The company's solutions cover the SAP data life cycle, including data quality, data management and data migrations and integrations, with a focus on S/4 HANA and data governance.