Businesses need to acknowledge and manage change before the benefits of BPM initiatives can be realised.
Companies delivering process excellence will achieve revenue growth and business insight, says SoftwareAG.
However, there are not enough black South Africans being employed in the sector, argues the BITF.
In this World Wide Wrap: Obama slates outsourcing, outsourcing ban 'disturbing - Mittal, and Infosys and Wipro note caution in outsourcing.
The group won the Microsoft Best Customer Experience Award at the Microsoft Partner Summit Awards 2010.
There are underlying price and usage trends that dictate which launches are successful and which are not, says Daniel Kellmereit, CEO of Detecon.
The Department of Transport called on RDB Consulting to help with the smooth conversion during the change of ownership.
Contractors will be out of work by the end of the month, following a restructuring of the department.
Good practice indicates that a business impact analysis should be reviewed as a minimum annually, says Immo B"ohm, founder and MD of Afresh Consult.
Global contact centre software company, Interactive Intelligence, recently wrapped up its local 2010 Outrageous Interactions competition.
The traditional approach to software and application testing is not working as effectively as it has in the past
EOH Global Testing Services names TJ Hanekom as the company's sales director.
The Integr8 Group will integrate technology to enhance the institution's communication infrastructure, strategy and management.