The new strategy aims to help the company's business partners remain profitable through the global economic downturn.
The company contracted Rackspace to host one of its core services, the Customer Engagement engine.
The solution enables Private Health Administrators to run reports in real-time online and deliver reports into various outputs.
These include registration for ATM services, making ATM deposits, performing fund transfers topping up airtime.
The company offers user-friendly, low-emission, no-waste equipment that is recyclable and reusable.
More companies will turn to outsourcing to cut costs in the wake of the worldwide financial crisis.
IT training is essential to make the youth of SA more employable, says Microsoft.
In this World Wide Wrap: Staff troubles call centres, Vantage unveils vPlatform CRM, and Malvern calls get rerouted.
The division will identify and provide a select portfolio of SaaS services to current and new clients.
Most companies want to focus on enhancing the customer experience, according to an SAS survey.
In this World Wide Wrap: Unisys releases MS solution, Ingres unveils Database 9.2, and Thomson, Vivesta team up.
A day-to-day operational approach to service management can help organisations meet their goals, says Andrew Murray, CIO of EOH.
In this World Wide Wrap: AV Corp unveils projector, Sony to lift prices, and training goes virtual.