The in-source, outsource game has been going on for some time. Current indications are 'out' is now 'in'. Is this yet another round in the (perpetual) cycle?
When UK telephony provider The Carphone Warehouse realised it was running out of call centre resources and capacity in the UK, it turned to SA in its first outsourcing venture.
When it comes to the future of the outsourcing market, the only thing certain is that no one can agree on where it is going or what will happen next.
1776: Adam Smith, in the 'The Wealth of Nations', formulates a theory of competitive advantage, extracting the notion of outsourcing as a way to cut costs by hiring cheaper labour in less developed countries.
PIC Solutions is conducting a Collections HealthCheck for Nedbank.
NSS, Axios Systems' South African business partner, has welcomed the creation of a focused best practice division.
Datacentrix assisted TransUnion to complete and pass the Microsoft Software Asset Management review.
Aspect Software has appointed Ocular Technologies as a channel partner in SA.
Business Connexion has implemented a telephony solution at the financial services group.
PIC Solutions, in partnership with Joe DiVanna, will host business breakfasts for the credit industry in March.
IT services and solutions company Faritec is entrenching its position in SA's public sector.
Satori Group has developed the comQuest tool to ease the task of corporate governance and compliance reporting.
Faritec scooped seven awards at the IBM Business Partner Awards banquet.