In this World Wide Wrap: Technical support cuts queues, conference highlights social CRM, and callers avoid automated speech systems.
The ITWeb Mobile Payments event will investigate the potential of mobile transactions in the African market.
In this World Wide Wrap: Nokia to offer ARM-based smartbook, XO expands footprint, and fixed-mobile to hit 31m by 2013.
In this World Wide Wrap: BlackBerry synched with Google apps, MS and Jajah offer VOIP services, and WizeHive unveils content capture solution.
In this World Wide Wrap: Network handoff successful, wireless growth fuels mobile VOIP, and Nokia enters mobile money market.
The retail giant rekindles its online shopping service, saying its delivery model will be key to its success.
The full colour Phaser 6128MFP multifunction printer can print and fax simultaneously. [Local rep: Bytes Document Solutions]
In this World Wide Wrap: PlanOn unveils BlackBerry print app, Gartner reports printer market drop, and Oki receives print solution awards.
In this World Wide Wrap: 3M unveils Bluetooth stethoscope, $950m wireless health market by 2014, and Twitter used for medical alerts.
The converged communication solution is suitable for medium to large sized enterprises.
The new mibli application platform targets emerging markets.
Softline Pastel, Microsoft and Hewlett-Packard have combined forces and bundled a software/hardware solution.