In this World Wide Wrap: Lagan unveils call centre, Virgin Media improves customer management, and call centre suite uses RFID.
The Equitrac Professional print management and cost recovery solution increases productivity and speed scanning processes.
This model allows for a relationship to develop between the customer and the technology vendor, says Siemens Enterprise Communications.
In this World Wide Wrap: Fixed-line to decline in 2009, China Mobile upgrades networks, and Strax buys Vivanco France unit.
In this World Wide Wrap: Virtualisation helps cut costs, Verizon snags $100m Nasa contract, and NeatDesk reduces paper load.
In this World Wide Wrap: Buffalo intros wireless line-up, Archos enters mobile computing space, and BlueConnect patents granted.
In this World Wide Wrap: IBM debuts retail BI package, Clarity introduces Innovation Lane, and Royal Air Maroc appoints ORS.
More than fours hours a day is spent managing documentation.
In this World Wide Wrap: Kodak to acquire scanner division, Konica Minolta rolls out Best, and HP unveils iPrint Photo.
In this World Wide Wrap: IVA, Flixster expand partnership, LiquidHD links audiovisual gadgets, and Memorex offers home theatre.
The technology is moving beyond early-adopter status and is maturing for the mainstream, says Louis Yssel, CEO of YSL Group.
Gaming sales increase as consumers opt for home entertainment during the economic downturn.