Small companies lead the move to open source and IP telephony, with larger companies beginning to follow.
The company bought the least-cost routing bases of OneCommunications and Office Digital for an undisclosed sum.
The company was named North American Leader in inbound contact routing for the second consecutive year.
Intel and Asus teamed up to form WePC.com so people can help design the ideal notebook.
Kevin Kennedy, currently CEO and board member of JDS Uniphase, will take up both positions.
The Enterprise Interaction Centre solution tracks billable hours by call, voice, e-mail or fax automatically.
Atos has developed a secure banking Web 2.0 messaging service dedicated to client-advisor interaction for LCL.
Hanif Lalani, currently group finance director, will replace Barrault as CEO at BT Global Services.
The DigitalLife Expo 09, featuring a digital home, showcases technology aimed at consumers of all ages.
The new rules will favour consumers of cellular applications, says the association.
In this World Wide Wrap: Star Wars in development, gaming market slows, and Witcher hits million mark.
The software suite introduces new audio features, integrates family-friendly online services and supports HD video. [Local rep: Phoenix Solutions]