An emergency contact centre uses IT to save 115 000 lives in two years.
In this World Wide Wrap: Cartridges still being tossed, Olympus unveils Studio 2.0, camera phones get new tech, and Adobe upgrades imaging software.
Telecoms operators are still putting out CRM fires, so how can they even hope to understand my general spending patterns?
Engineers work through the night to resolve the glitch that left some subscribers without coverage.
The CWU will consult with members today to decide whether strike action should be suspended.
In this World Wide Wrap: Happy birthday SMS, no SMSing while driving, text messaging as hot marketing tool, and doctors use iPLATO.
The impasse with the CWU is about the union's credibility and financial prosperity, says Vodacom.
The initiative will further enrich politically well-connected and already-empowered people, says the DA.
Unions threaten to enlist the buying-power of affiliates in their ongoing dispute with Vodacom.
A finding document on the investigation should be published late next month, says ICASA.
The minimum weekly recharge amount for prepaid customers to qualify for free weekend calls has increased to R10.
The company`s network should be up and running in Kenya by the first quarter of 2008.
Integrat provides mobile integration, development and support for iFind 34600.