It's going to be fun and games once people realise the full power of the Consumer Protection Act.
From social networking to new legislation to 'world of mouth', we extract 10 highlights from ITWeb's CRM 2.0 Summit.
Industry and academia must collaborate to ensure ITSM best practice guidelines are understood, says an IT professor.
Vendor-supported software offers many of the benefits of community-based solutions - without the risks, says Linux Warehouse.
About 60% of the R3 billion spent on the project has been wasted, says the Democratic Alliance.
The anomalies experienced by SumbandilaSat are common in all satellite programmes, even with the most expensive systems, says Sansa.
ITWeb Governance, Risk & Compliance FEB 2025
Aligning GRC with Business Innovation and Agility
The companies could have their shares suspended by the JSE.
BI adoption is often stuck at lower levels of maturity, churning out standard departmental reports, says Sean Paine, COO of EnterpriseWorx.
IT departments cannot exist in isolation from the broader business vision, says ICCM Solutions.
Business needs to work hand-in-hand with IT to understand the bigger picture, says Neken & Associates.
There must be greater regulation of social networks to stop hate speech, says the South African Human Rights Commission.
ITWeb Governance, Risk & Compliance 2025
With new technologies emerging faster than ever before, every innovation brings a wave of new regulations, frameworks, and compliance demands. In this rapidly shifting environment, business leaders must not only keep up, they must lead responsibly.
In today's technology roundup: Google unveils offline Gmail, FT pulls app over Apple dispute, Apple employee loses unreleased iPhone, and UK's mobile Internet use nears 50%.
Kenyans are using Safaricom's mobile payment service in fundraising efforts for food aid.