When UK telephony provider The Carphone Warehouse realised it was running out of call centre resources and capacity in the UK, it turned to SA in its first outsourcing venture.

When it comes to the future of the outsourcing market, the only thing certain is that no one can agree on where it is going or what will happen next.

1776: Adam Smith, in the 'The Wealth of Nations', formulates a theory of competitive advantage, extracting the notion of outsourcing as a way to cut costs by hiring cheaper labour in less developed countries.

In the face of a rapidly changing user base and ever-evolving demands, is ERP up to the next set of challenges?

When T-Systems needed to standardise its financial reporting globally, it looked no further than its South African subsidiary.

Butler Group research reveals a number of unsurprising results about the enterprise applications most corporates have implemented in recent years.

1960s: Enterprise resource planning (ERP) is born from a joint effort between JI Case, the manufacturer of tractors and other construction machinery, and partner IBM, resulting in the initial effort of material requirements planning or MRP.

Storage seems to be at a cusp, forcing enterprises to take a second look at their strategies.

Local storage experts sound off on ILM, compliance, the effects of legacy storage technologies and how businesses can choose the right storage solution.

The ministerial directive legalising VOIP usage took effect two years ago. Not much has happened since, or has it?

Webber Wentzel Bowens isn't shy to investigate and implement new technologies.

Gartner predicts over half of the world's tier-one operators will establish alternate lines of business by 2010 - and half of these will fail.