South African banks have to look beyond delivering basic facilities on their Internet sites if they do not want to lose online clients to more savvy financial services companies, says Rubico director Jay van Zyl.

Compaq Computer has announced the availability of several third-party solutions for its iPAQ Pocket PC.

RSA Security and Sony have entered into an alliance to enable secure Internet communication and data storage on the PlayStation 2 game console.

Telecommunications in Africa is seeing a great deal of liberalisation, and many companies are involved in projects to roll-out infrastructure. However, there is less action in the Southern African Development Community.

With its .Net strategy, Microsoft hopes to make the Internet experience richer, and development and deployment of new services and applications faster and easier.

"Tough times ahead" is a familiar prediction for resellers. For many, this does not constitute change. But although vendors actively invest in the success of their channel partners, a long-predicted shakeout is closer than ever.

The Quintus call centre suite of products is to be rebranded as Avaya eContact due to the buyout of Quintus in the US by Avaya.

The AST Group has formed a Workflow and Electronic Document Management Solutions division.

Touted as the "next killer app" for the Internet, peer-to-peer is maturing from the file-sharing Napster model to a computing paradigm that can decimate IT costs by "unwasting" massive amounts of storage and computing capacity.

There are a number of factors to consider before taking one`s business online in an e-marketplace. This feature discusses these, and identifies new opportunities that may arise from the e-marketplace industry.

While the need to protect IT intellectual property is obvious, SA is still waiting for a precedent. But for the moment, information remains the best protection.

Customer relationship management (CRM) has become somewhat notorious for failed implementations. At the same time, most companies accept the strategic importance of CRM. How can these two facts be reconciled?

Sybase SA has entered into a skills development partnership with Sasuka Technologies, a black empowerment company which provides IT training for previously disadvantaged people.