Ebrahim Dinat, COO of Ocular Technologies, asks if agents are satisfied in an environment where virtual customer assistants are used.
Jeff Radebe stresses the importance of building the ICT skills base to address challenges like unemployment.
More executives are prioritising the application of cognitive computing in the IT, sales, information security and innovation departments.
The convergence of blockchain with emerging technologies provides new opportunities to explore digital health economies, says Frost & Sullivan.
The Swedish car manufacturer and the French government both made commitments to electric vehicles this week.
Will the Internet of things make an accelerated descent into the "Trough of Disillusionment"?
New research from IDC shows the Internet of things, virtual reality and robotics will be new drivers of global ICT industry revenue.
The provincial health department implements the use of pharmacy dispensing unit technology for patients with chronic conditions.
The increasing military and commercial demand for drones is one of the key factors driving the drone simulator market, says ADS Reports.
Failure, reward and wine are some secrets for innovation, says Michael Jordaan, former First National Bank CEO.
The vehicle manufacturer will introduce its driver assist technology in the new Subaru XV next month.
The Durban MakerSpace group seeks sponsorship of 100 underprivileged children to run an introduction to tech and making course.