Incorporating the right technology is key in the process of optimising the productivity of your contact centre.
How to become resilient in the face of uncertainty is the golden thread that will define the months to come.
AI can lead to higher automation and, when deployed after controlling for risks, can often improve human decision-making, says Stu Chalmers, Winjit associate VP for Sales and Business Development in SA.
Zyter Smart Hospitals connects a hospital’s various data systems, departments, people and IOT devices.
Data leadership - what does the data leader of the future look like?
An ITWeb Business Intelligence 2023 panel discussion on what characteristics a data leader should acquire by Maritza Curry, head of data, RCS Matthew Bernath, head of data ecosystems, ShopriteX Claire Tolmay, global head of analytics, Games Global Carina Marais, director of analytics and insights, Procter & Gamble SA Paul Morley, executive - Group Data Services, Nedbank
Claudio Muruzabal’s top priority since his appointment is to help transform firms into sustainable intelligent enterprises, through cloud computing.
ITWeb Business Intelligence 2025
The event for professionals who turn data into intelligence and insight
The company says the partnership is key to achieving its transformation goals, by helping healthcare workers with real-time analysis of data.
Pepkor’s tech investments pay off
Tech investments by the JSE-listed group Pepkor are paying off, helping the company drive retail success and agile business operations. #Pepkor #businessintelligence #artificialintelligence
The future will call on vehicle-tracking companies to use data insights for the benefit of drivers and societies at large, says Netstar MD Pierre Bruwer.
The provider of data discovery platform Inventa, 1touch.io, has inked a distribution agreement with Corr-Serve.
The bourse says this forms part of the JSE’s long-term focus to grow the local market by attracting new clients to trade and invest in SA.
FleetDomain has integrated Selftrack’s tracking solution into its fleet management information system, enabling Selftrack to resell FleetDomain as part of a bundled solution.
An ambitious, multi-phase digitalisation and automatisation project has provided unparalleled visibility at SA’s largest mineral freight logistics company Grindrod, says Keyrus.
Every company is now a ‘data’ business, as it really boils down to using its insights to improve decision-making and drive business value, says Datacentrix's Shakeel Jhazbhay .