Contact centre operators must apply intelligence to customer data to create a rich, unified view of the consumer, says Deon Scheepers, customer engagement executive at Pivotal Data.
Choosing the right project delivery approach is key for big data project success.
Most financial services companies lose sensitive client data in cyber attacks, a new survey finds.
Business intelligence empowers smart people to make constantly better decisions, faster and more effectively, says Turrito Networks.
Data leadership - what does the data leader of the future look like?
An ITWeb Business Intelligence 2023 panel discussion on what characteristics a data leader should acquire by Maritza Curry, head of data, RCS Matthew Bernath, head of data ecosystems, ShopriteX Claire Tolmay, global head of analytics, Games Global Carina Marais, director of analytics and insights, Procter & Gamble SA Paul Morley, executive - Group Data Services, Nedbank
Kriterion has been selected as part of the first cohort for the Houston city, Ion Smart Cities Accelerator.
ITWeb Business Intelligence 2025
The event for professionals who turn data into intelligence and insight
The enterprise software industry has perpetuated the idea that anything old is bad and must be replaced, says Chris Livesey.
Pepkor’s tech investments pay off
Tech investments by the JSE-listed group Pepkor are paying off, helping the company drive retail success and agile business operations. #Pepkor #businessintelligence #artificialintelligence
The company can now look at historical data of machines it has repaired and analyse trends of machine failures. [Local rep: Noscotek]
Fujitsu Digital Annealer has provided a simultaneous calculation of combinatorial optimisation challenges by leveraging quantum characteristics in a digital architecture, making the POC possible for main incubator.
The company is continuously strengthening its investment in 5G R&D, focusing on basic operating systems, distributed databases, core chipsets and other fields.
Electronic procurement systems manage company budgets effectively, use predictive analytics to determine when components may be required and ultimately help to provide high-quality customer service.
It’s time to upgrade your budgeting and forecasting process, says Kevin Phillips, founder and CEO of IDU Holdings.