The company has partnered with AIGS and Yellowfin BI to overlay its customer feedback surveys with hard customer intelligence.
The telco experiments with big data analytics and machine learning across various areas of its business.
EOH Coastal is making greater use of its CX offering to better understand target markets.
Lucky Masilela has been named one of the organisations' Africa ICT champion award laureates for 2017.
Data leadership - what does the data leader of the future look like?
An ITWeb Business Intelligence 2023 panel discussion on what characteristics a data leader should acquire by Maritza Curry, head of data, RCS Matthew Bernath, head of data ecosystems, ShopriteX Claire Tolmay, global head of analytics, Games Global Carina Marais, director of analytics and insights, Procter & Gamble SA Paul Morley, executive - Group Data Services, Nedbank
Simon Kirby, Director of SI Industry Solutions: Financial Services at SA Master Qlik Reseller, discussed the use of analytics in finance at the recent Finance Indaba 2017.
A meaningful system needs to be self-serviced, visual and easy to decipher, set up and change, says SynergERP.
Pepkor’s tech investments pay off
Tech investments by the JSE-listed group Pepkor are paying off, helping the company drive retail success and agile business operations. #Pepkor #businessintelligence #artificialintelligence
Register for your complimentary seat at the Riverbed - Succeed in your digital experience 2017 on 15 November.
Analytics is key for organisations seeking to take customer service to new heights, by delivering an overarching 'experience' to the consumer.
Emerging technologies can give society the ability to solve some of its most urgent problems.
Data visualisation allows companies to intuitively explore and present data to reveal insights at a glance, says SOIT Business Solutions.
This enables customers to run accelerated computing on growing amounts of unstructured data by leveraging HPC infrastructures to provide high-performance data analytics.