BI lets insurance companies analyse their customers' propensity to buy, sell, claim or lapse their policy, says Kelly Preston, data analytics manager at SilverBridge.
To ensure contact centre agents are equipped to provide a positive customer experience, the role of training cannot be overlooked, says Jed Hewson, Co-founder and Joint CEO of 1Stream.
The two became a single company today, focused on helping businesses analyse, protect, and store their data.
Local SMEs' confidence is growing, with 50% of those polled on Facebook saying they plan to create jobs in the next half-year.
Data leadership - what does the data leader of the future look like?
An ITWeb Business Intelligence 2023 panel discussion on what characteristics a data leader should acquire by Maritza Curry, head of data, RCS Matthew Bernath, head of data ecosystems, ShopriteX Claire Tolmay, global head of analytics, Games Global Carina Marais, director of analytics and insights, Procter & Gamble SA Paul Morley, executive - Group Data Services, Nedbank
In the past, technology was seen as the solution, today it is seen as an enabler, says Sochin Technologies.
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The industry struggles to reap the full benefits of design software, data and analytics, 3D scanning, mobile solutions and automation.
Pepkor’s tech investments pay off
Tech investments by the JSE-listed group Pepkor are paying off, helping the company drive retail success and agile business operations. #Pepkor #businessintelligence #artificialintelligence
The Gauteng government uses technology and data to improve delivery of massive infrastructure projects.
The solution gives organisations the ability to manage their SQL Server installations with improved efficiency.
Companies must formulate an advance plan of action for any positive or negative findings that come from data analytics.
Thousands of experts from around the world are in South Africa to find ways of using technology to capture data more accurately.
SA's diverse range of spoken languages makes it difficult to use existing personal assistants and chatbots tools, says DataProphet.
Over 300 million smartphone units sold will have built-in machine learning capabilities in 2017, says a Deloitte Africa report.