The companies will inject future scenario planning into clients' operations, beginning with the call centre operation of The Facilities Management Company.
Advanced Business Intelligence is a?hosted BI solution that incorporates?reporting?and?analysis?functionality for?contact centres.
Be the master of your data by approaching MDM as a strategic programme instead of a single project.
There is nothing like a business intelligence roll-out to highlight issues in data.
Data leadership - what does the data leader of the future look like?
An ITWeb Business Intelligence 2023 panel discussion on what characteristics a data leader should acquire by Maritza Curry, head of data, RCS Matthew Bernath, head of data ecosystems, ShopriteX Claire Tolmay, global head of analytics, Games Global Carina Marais, director of analytics and insights, Procter & Gamble SA Paul Morley, executive - Group Data Services, Nedbank
Don't let bad data be your downfall.
ITWeb Business Intelligence 2025
The event for professionals who turn data into intelligence and insight
The real value of big data is the ability to bring together structured and unstructured data and analyse this very quickly, says Gary Allemann, MD of Master Data Management.
Pepkor’s tech investments pay off
Tech investments by the JSE-listed group Pepkor are paying off, helping the company drive retail success and agile business operations. #Pepkor #businessintelligence #artificialintelligence
Investment in the right business intelligence tools can potentially have big payoffs for organisations, says Microsoft SA.
Zehnder Group deploys QlikView as group-wide business discovery platform.
When Nucleus Supply Chain Management needed an interactive dashboard solution, it turned to Yellowfin BI.
The successor of customer experience, customer engagement defines the way consumers connect in today's world.
There are benefits to be gained by using both net promoter score and customer effort score metrics, says Webhelp SA.
Analytics increases business agility and responsiveness, and helps maximise the efficiency of business operations, says Gerald Naidoo, CEO of Logikal Consulting.