A lack of resources and perceived costs inhibit the implementation of ITIL and ITSM best practices in SA, according to a Dimension Data commissioned study.
The IT industry needs to apply the quality management lessons already learned in other sectors since the 1920s, says Deloitte Consulting.
Outsourcing can be a spectacular success if it`s done correctly and for the right reasons, says Stephen Floyd, head of core services at Fujitsu Services SA.
In this World Wide Wrap: Sun ships new management tool, software emerges as ICT category, and open source solution named tops.
Webber Wentzel Bowens used an 'archive first' strategy to migrate from IBM Lotus Notes to Microsoft Exchange 2007 in just 48 hours.
The project encompassed optimising WAN performance and accelerating applications for the joinery company.
The company has taken the wraps off the Windows Essential Server Solutions family of products.
The EMC Velocity Signature Solution Centre is being equipped at Business Connexion's Midrand offices, and will open in May.
Power fluctuations often result in equipment downtime, lost productivity and lost data.
Expert opinions on the impact of the energy crisis on the ICT industry and SA vary, but it seems there may be some positive spin-offs.
The power crisis is going to affect computer hard-drives if it's not managed properly, says Richard Lehnerdt, account executive at Business Connexion KwaZulu-Natal.
The company will maintain and consolidate the bank's business-critical IBM WebSphere platform.
Umgeni Water has optimised its branch infrastructure, improving security and performance with the assistance of Datacentrix.