More executives are prioritising the application of cognitive computing in the IT, sales, information security and innovation departments.
Most referral systems are not based on objective information, and are often linked to the same back-end services.
This is the new era in IT organisational management.
A customer journey map shows changes in customer behaviour and demonstrates the need for an organisation to adapt, says Danny Drew, MD for South Africa at Avaya.
With smartphones now an integral part of our lives, business leaders need to think about the role of these technologies within their organisations.
Implementing disruptive technology is one of the top three strategic priority areas for South African CEOs.
ITWeb Brainstorm CIO Banquet 2025
CIOs are increasingly looking for technology solutions to simplify their organisations' business processes, and Lexmark's AccuRead Automate is one, the company says.
Spurred by competition and digital transformation, CIOs find themselves under mounting pressure to change their roles and responsibilities.
Cash. Cards. Connectivity. Dusty notes and dirty coins disrupted to digital.
The eighth edition of the ITWeb Brainstorm CIO Directory features profiles of over 200 of Africa's top ICT decision-makers.
Every data centre needs a five-year-plan.
Another day, another digital transformation story. But Zensar's particular narrative might be onto something.