Omnichannel analytics can reveal bottlenecks in a customer’s journey, as it integrates customer insights and communication.
IT service management solutions can have a significant impact on IT budgets, with the right tools delivering measurable value and ROI.
The Public Sector ICT Forum will take place on 24 March, with KwaZulu-Natal as the host province.
The 2024 ITWeb Brainstorm CIO Survey, conducted in partnership with MTN Business, has officially closed for entries.
This annual survey draws insights from CIOs and C-suite executives responsible for technology, providing a critical snapshot of how the industry is evolving.
This year we captured over 100 valid responses and a preview of the findings was presented by Adrian Hinchcliffe, ITWeb’s editor in chief, at the annual ITWeb Brainstorm CIO Banquet on 17 October 2024.
Please watch the ITWeb news feed for a report-back from the Banquet.
The full research report will be published as a downloadable e-book on ITWeb and Brainstorm online in early 2025.
Thank you!The ITWeb Brainstorm Surveys team
This week’s top tenders see National Treasury’s eTenders Portal stutter as it experiences issues.
The mobile operator appoints Marcin Waligora as executive of software engineering, with effect from 27 March.
ITWeb Brainstorm CIO Banquet 2025
There are often reservations within a business when it comes to making changes to data tech systems, so it’s good to be aware of the challenges upfront.
Champions of data, data literacy, touch points and end goals will have to be visionary but grounded say experts.
As it nears the completion of its multibillion-rand digitisation project, Nedbank reassures shareholders the initiative is not going to be “another white elephant”.
An identity governance and administration programme automates provisioning of users' rights to access applications and data.
The company shakes up its executive team, to bolster customer service delivery and internet support.
LightWare LiDAR, an SA-founded microLiDAR sensor tech firm, appoints interim CEO Nadia Nilsen as permanent CEO.
Artificial intelligence is one of most disruptive technologies in the cloud-driven networking arena and is helping to streamline network operations.