The presidency allocates an additional R7 million for the presidential hotline, with no explanation.
In this World Wide Wrap: Fujitsu takes BPM to the cloud, BPM drives cost savings, and FirstSource to offer 150 Derry jobs.
Government will lose billions in tax revenue, which could otherwise improve the economy, says the DA.
In this World Wide Wrap: Europe embraces self-service shopping, Cisco boosts UC offering, and Viocorp offers on-demand Web casting.
Navigating the CX value chain
Marnitz van Heerden, Head of Customer Experience at Discovery Health, shared his views on the changing role of the CxO, measuring value against revenue and the upcoming CX Summit. Taking place at The Maslow on 5 October, the CX Summit is an unmissable event that will connect the dots between tech, employees and customers. To register, go to www.itweb.co.za/event/itweb-cx-summit-2023 today! #ITWebCX2023 #discoveryhealth #customerexperience
The industry cannot absorb any more electricity rate hikes.
ITWeb CX Summit Executive Dinner
It has been a tough year, says the mobile operator.
Everything, everywhere, all at once in CX
Sponsored by Verint, the ITWeb CX Summit 2023 will connect the dots between tech, employees and customers by providing insights and learnings into how to ensure that organisations reach customers where and how they want to be engaged. With an agenda that speaks to the entire CX value chain, the event - taking place on 5 October at The Maslow in Sandton - will equip organisations with the means to ensure their tech stacks and strategies bring their customers closer and keep them there. Register at itweb-cx-summit-2023/registration today! #ITWebCX2023 #verint #customerexperience
In this World Wide Wrap: Infosys BPO to boost presence, full IT outsourcing costs councils, and US action unsettles Kenyan outsourcing.
In this World Wide Wrap: Gadget problems divide sexes, Motorola Droid sees strong sales, and Samsung intros super-slim memory chip.
The company delivers virtualised real-time communications applications based on VMware vSphere 4.
ITWeb CX Summit 2025
The future of CX
During an executive breakfast, held on 19 April in partnership wit ITWeb, Verint shed light on predictive analytics in CX. Attendees also benefited from insights on emerging technologies that might empower consumers and businesses in the future #ITWebFutureCX #verint #customerexperience
In this World Wide Wrap: SIP meets challenges, BT heads North, and agent performance report released.
The company implemented a Sage SalesLogix solution for Professional Provident Society Investments.
The labour minister loses patience with Nedlac and will fast-track the process.
The company has selected Accpac ERP 500 5.5, Accpac CRM, and Alchemex BI.