LoyaltyPlus FrequentFlyer is an enabler for the aviation industry to leverage cost-effective loyalty and CRM functionality for specific markets.
With WPForms, you can drag and drop pre-built forms or customise your own.
The DOXIS4 solution is particularly effective in process, content and cognitive services – all an asset to any ECM solution.
The functionality gives merchants access to digital payments without the need for additional point-of-sale hardware.
Navigating the CX value chain
Marnitz van Heerden, Head of Customer Experience at Discovery Health, shared his views on the changing role of the CxO, measuring value against revenue and the upcoming CX Summit. Taking place at The Maslow on 5 October, the CX Summit is an unmissable event that will connect the dots between tech, employees and customers. To register, go to www.itweb.co.za/event/itweb-cx-summit-2023 today! #ITWebCX2023 #discoveryhealth #customerexperience
Banque Misr extends collaboration with Finastra, selecting Fusion Trade Innovation and Fusion Corporate Channels to boost its offering and attract new customers.
The Total Economic Impact study of Software Group’s Agency Banking Solution reveals 369% ROI in three years.
Everything, everywhere, all at once in CX
Sponsored by Verint, the ITWeb CX Summit 2023 will connect the dots between tech, employees and customers by providing insights and learnings into how to ensure that organisations reach customers where and how they want to be engaged. With an agenda that speaks to the entire CX value chain, the event - taking place on 5 October at The Maslow in Sandton - will equip organisations with the means to ensure their tech stacks and strategies bring their customers closer and keep them there. Register at itweb-cx-summit-2023/registration today! #ITWebCX2023 #verint #customerexperience
Perpetrators use a fake SA Post Office website to once again scam the public, warns the postal service.
Pivotal Data fully automated the voice analytics function so no human intervention is required to feed data into the analytics engine.
Freshworks is hosting an exclusive event for CX, IT, sales and marketing professionals on 5 May in Sandton.
Granting users access to over 730 million users globally, HUAWEI Ads provides real-time bidding and instant market analysis.
Companies with cultures where marketing and IT communicate foster innovation and accurate customer-centric results.