With the Cellfind Flow-Builder, there is now a solution for your business to integrate messaging, user management and reporting into a single web portal.
The evolution of phishing has expanded beyond e-mail into other communication mediums such as SMS/text messaging services, voice calls and social media.
Virtual reality’s important role in the future of work and its part in the development of metaverse platforms will augment its appeal in the long-term, says GlobalData.
With the Enghouse Cloud Contact Centre solution, you can centralise communications with your customers regardless of the channel they use to contact you.
In the coming weeks, the technology will no longer automatically recognise if people’s faces appear in memories, photos or videos, says the social media firm.
The City of Cape Town and Digify Africa will host a two-day free online programme to help local SMEs and entrepreneurs boost their business.
The company claims its Meta strategy will create an “embodied internet” of virtual worlds, but analysts argue it’s an attempt to deflect a disastrous brand perception.
Amid increased scrutiny of its operations, CEO Mark Zuckerberg says Facebook’s systems are the most effective at reducing harmful content across the industry.
Youngsters from various African countries will create Wikipedia articles in their own official languages during a series of AfroCuration events.
Mental health help is now a download away, as personalised artificial intelligence-driven app Vive Teens makes its debut.
Decentralised social media platforms gain popularity, as assertive users across the globe resist online censorship and gain more control over their data.