There are billions of rands of funding available to local businesses annually, says Steven Cohen, MD of Pastel Accounting.
The contact centre industry is evolving as customer interactions and communication trends continue to change, says Paul Scott, director of Special Ventures at Dimension Data subsidiary Merchants.
Theft and fraud by existing employees creating phantom employees is more common than companies think, says Grant Lloyd, MD of Softline Pastel Payroll.
Companies will be able to paint a picture of yesterday, today and the future, says Corine van Erkom Schurink, analytics team lead at PBT.
Performance management should be done to improve a company's performance rather than only with the goal of adhering to HR policies, says Anja Hartman-Weitz, HR manager, Softline VIP.
Cost reduction is a key benefit of virtualisation, but seldom the most important, says Albert Gazendam, business development manager, Dimension Data, South Africa.
Making customer service reps more productive can save hundreds of thousands of rands on call resolution time annually, says Ebrahim Dinat, COO of Ocular Technologies.
One of the pitfalls of a wireless infrastructure is increased exposure to unauthorised intrusions, says Martin May, regional director (Africa) of Enterasys Networks.
Companies are tired of paying vast amounts of money up-front for software and supporting infrastructure, says Richard Firth, CEO and chairman, MIP.
Martin Walshaw, senior systems engineer at F5, looks at cloud computing strengths and weaknesses.
Implemented wisely, cloud computing can enhance business productivity, says Lisa Fielder, head of Infrastructure Managed Services at EOH.
Corporate data can be effectively protected in the cloud, says Roelof Louw, team leader business development at T-Systems SA.
Enterprise architecture includes a strategic information base with clear definition of business objectives and strategy, says Terry Ramabulana, CEO of TIS Holdings.