Cloud, risk, and flexibility are some of the issues impacting the contact centre, says Martin Dove, director of strategy and innovation at Merchants, Dimension Data.
When master data management is unsuccessful, it can be a costly exercise for the business, says Gerhard Botha, principal lead, BI, at iSPartners.
Market pressure means companies look for maximum efficiency from their managed services contracts, says Brent Flint, services executive for Dimension Data, MEA.
Business network infrastructures face growing scalability, agility, and security challenges, says Wynand Moller, country manager of D-Link.
Candidates must look at more than the salary package when considering a new position, says Cara van Breda, IT recruitment consultant at Recruit IT Solutions.
African companies are asking questions and making enquiries about IT and cloud technology, says Asher Bohbot, CEO of EOH.
Even with heightened awareness of fraud, companies are still failing to gain control, says Leo Dreyer, operations manager at Bluekey Software Solutions.
Traditional business intelligence tools do not meet all business users' needs, says Victor van der Watt, CEO of SCT Services.
Server virtualisation technology has changed the way applications are provisioned and managed, says Ben de Klerk, strategic development specialist at Bytes Systems Integration.
Organisations are increasingly discerning and need a strong business case before making new investments, says Simon Cranswick, GM of Customer Interactive Solutions for Dimension Data Western Cape.
A UPS is the first line of defence against surges and power outages, says Jacques Liebenberg, AxizWorkgroup product manager for Eaton Power Quality.
A product or service recommendation on a social media platform could create legal obligations and liability, says Ashika Kalyan, CMO of Business Connexion.
Prove the value of business intelligence by starting on a small scale, says Sean Paine, COO of EnterpriseWorx.