Dimension Data's Telecommunications Expense Management offerings manage multiple devices and services, says Kevin Hardy, GM of Converged Communications at Dimension Data MEA.
Governments in trouble attempt to tighten control over social media and SMS, says Dr Pieter Streicher, MD of BulkSMS.com.
Advanced automatic call distribution software can help contact centres move closer towards one-call query resolution, says Hannes van der Merwe, Mitel product manager at Itec.
The outsourced, hosted solution is arguably the leading option for the growing SME, says Immo B"ohm, MD of Afresh Consult.
South Africans are protected from most unfair or unethical business practices, says Ashika Kalyan, CMO at Business Connexion.
The uptake of cloud computing technologies by South African and African companies is taking place faster expected, says Rob Godlonton, executive director of EOH.
In the course of managing the application jungle, there are no shortages of challenges for IT environments, says technology blogger Rick Vanover.
Absenteeism costs local companies more than R20 billion a year, says Julia Gilmour, sales manager at Bytes Systems Integration.
Complying with the various standards and laws affecting contact centres doesn't have to be a bad thing, says Simon Cranswick, GM of Customer Interactive Solutions for Dimension Data Western Cape.
Metalogix's StoragePoint solution can assist in the migration and enhance the performance of SharePoint, says Chris Hathaway, director at Soarsoft Africa.
Mobile business intelligence implies a much more real-time aspect than often initially perceived, says Martin Rennhackkamp, COO of PBT.
Technical skills are needed to breathe life into digital campaigns, says Wesley Lynch, CEO of Realmdigital.
Hybrid ISE Storage Blades ensure multiple workloads, including virtualised environments, can run on a single storage system, says Derek Rule, country manager of Xiotech.