Long-overdue human resource information systems have evolved into powerful, cost-saving systems, says Emile Bosman, HOD: HR Services at Softline VIP.
The multi-channel contact centre enables customers to communicate through the medium of their choice, says Francis Bakos, business solutions executive at Intelleca.
Companies must partner with independent solutions providers that can find cost reduction opportunities, says Philip Perkins, Itec group chief operating officer.
A reputable payroll provider offers suitable software and legislative knowledge, says Sandra Swanepoel, sales director at Softline VIP.
Users must discern whether what they are paying for is worth the drop in price, says Bradley Love, MD of Network Platforms.
There is a need for careful differentiation in the current debate, says Werner Guse, a business unit executive at GijimaAst.
Each step on the ladder to BI-driven PM delivers exponentially bigger benefits, says Gerrit-Jan Albers, BI consultant at RDB Consulting.
With improved broadband infrastructure and QOS policies, the quality of bandwidth has improved and VOIP has evolved, says Riaan Leuschner, MD of Nology.
Mobile communications access is critical in breaking the cycle of poverty in developing countries, says Hans Vestberg, CEO of Ericsson.
All businesses today want applications that provide near-real-time visibility into their operations, says Ugan Maistry, head of EOH's Mining & Manufacturing unit.
4G definitely isn't the magic knob that removes all problems, says Dr Hans-Peter Petry, Detecon managing partner.
IT sprawl is the result of technology spend focused on maintenance instead of innovation, says Tony de Sousa, enterprise business unit manager at Datacentrix.
Cloud computing is arguably more immediately applicable and valuable to the SME, says Andrea Lodolo, technical operations manager, CA Southern Africa.