Inconvenience is the biggest killer of CRM systems, says Brendan Peo, country manager, HansaWorld SA.
Wouldn`t it be great if banking were really as friendly, fast and simple as marketing campaigns make it look, says Jean Moncrieff, CEO, Emerge Africa.
Business technology optimisation (BTO) is all about delivering on business outcomes, says Lenore Kerrigan, Mercury alliance director for sub-Saharan Africa.
The Mobile Phone industry in SA is changing at lightning speed. Mobile Number Portability, New handsets, and increased competition from new entrants means that new, innovative offers are introduced on a daily basis.
Ensuring the success of projects is more complex than ever, says Pieter Meyer, COO of UMT Portfolio Management Experts SA.
Blade servers will continue to feature in the data centres of today and into the future, says Nic Shaw, technology head, advanced infrastructure at Dimension Data.
BPM technology shaves time, cost and errors off core processes, says Michael Barnard, divisional manager, services at Business Connexion's Microsoft competency.
The local consumables supply chain requires a new level of trust and collaboration, says Anton Herbst, MD of ACT.
Companies can benefit immensely from automating document delivery with multifunction products, says Abnoba CEO Fairoz Jaffer.
Companies have embraced mobility with the view that it is a valuable investment, says Gary Naidoo, deputy MD of Sahara.
Networking is one of today's hottest markets, with Internet Protocol traffic doubling every six months, says Bradley Love, MD of Network Platforms.
There are hidden costs associated with mobile number portability (MNP), says Hubert Wentzel, technology director at EOH Technology Consulting.
ICT consolidation is a contentious and often-misunderstood topic in the business world today, says Greg Pothitos, product manager at Tarsus Technologies.