The conversational AI agent consolidates live CRM deal data and curated sales resources into a single knowledge base, accessible through a natural-language interface in Microsoft Teams.
MDR provides continuous monitoring, investigation and response, helping companies shorten the time between an attacker gaining access and someone taking action, says Kurt Goodall, technical director at Troye.
AI productivity appears simultaneously impressive and disappointing, as it is advancing faster than the organisations adopting it.
CompTIA’s inaugural AI Skills Tracker establishes a baseline for understanding skills-building trends at an individual level.
Copilot is ready the day you switch it on. Whether it delivers depends on something Microsoft cannot ship you: a governed data estate underneath it, says Johan Lamberts, MD of Ascent Technology.
SA won’t reach its full potential if women remain excluded from science, tech and innovation opportunities, says Blade Nzimande.
ITWeb AI Summit 2025
Uncovering the true business value of AI
Retro Rabbit/Smartek21 has embraced AI but depends on human skill and experience to harness it effectively, says David Noakes, software architect at Retro Rabbit/SmarTek21.
The company revealed a record 417% growth in assets managed over figures released at the end of 2022.
HR and payroll teams need systems that enable them to be more strategic, according to Sage.
Local consumers are increasingly using AI tools to compare products and prices, and find discounts and deals.
Speakers at CEM Africa 2026 stressed that AI alone is not the key to delivering better experiences to customers.
The new business will help African companies overcome the gap between AI experimentation and deployment, says AWS.