Home
/
Sectors
/
Artificial Intelligence

Building stronger relationships with digital consumers

Growing beyond agricultural network complications

Networking obstacles can often keep farms from adopting automation, or relegate them to a low level of automation without the ability to scale their operations.

AI-enabled chatbots improve call centre deflection rate

AI can support human staff and make them ‘superhuman customer service agents’, says Vishal Chopra, Freshworks.

Communications supports public service resiliency

AWS is set to host a webinar on: "Citizen engagement as an enabler for smart cities of the future" this week, in collaboration with ITWeb.

AWS

IT training

ITWeb, in partnership with Mecer Inter-Ed, is running a survey on the value of IT training and certification amongst businesses and individuals in South Africa.

The survey aims to explore whether businesses think that there´s value in paying a training services provider, and if so, what is that value, and does the market understand that value?

In this survey, we examine, among other things:

Do you have a dedicated IT staff training budget?
What vendor certifications do you currently hold?
Which training formats do you find most effective?

By completing the questionnaire, you stand a chance to win a Takealot gift voucher to the value of R3000.

The detailed results of the survey and the winner of the lucky prize draw will be published on ITWeb.

Thank you for participating!

5:10

Winjit

Oct 21, 2020

Six must-have capabilities for your IOT platform

Winjit’s IoTSense features Digital Twin, Advanced Data Flows and Industrial Distancing, which have helped manufacturers in SA, the USA and India keep their businesses running and their employees safe.

Intelligent storage – the key to unlocking agility without sacrificing cost or performance

An intelligent storage provider can empower enterprises with the capacity they need now and availability for future requirements, remotely, says Eran Brown, CTO for EMEA at Infinidat.

Infinidat

CONFERENCE

13 February 2025

ITWeb AI Summit 2025

Uncovering the true business value of AI

4:00

African states

Oct 20, 2020

African states remain tech colonies, says 4IR commissioner

A large number of technological-intensive services in Africa are still outsourced from international countries, says Rendani Mamphiswana, commissioner on 4IR.

Webinar: Detect zero day ransomware using cyber deception

Zenith Systems and Acalvio Technologies will host the webinar on 2 November.

Zenith Systems

Cybersecurity

ITWeb is running a survey on cybersecurity to gain a better understanding of how SA businesses are managing their cybersecurity posture. Survey sponsor MTN Business wants to find out where local companies are going for information about cybersecurity best practice, as well as the challenges they face.

To gather further insights into the utilization of CRM/ERP solutions by South African organisations, the survey poses the following questions:

What are the main challenges faced with the organisation’s ERP / CRM system?
What are the main reasons your organisation has not yet implemented an ERP / CRM system?
Does your organisation use a CRM and/or ERP system that operates as a standalone system?

By completing the questionnaire, you’ll contribute to this local research project and stand a chance to win a Takealot voucher to the value
of R3 000. The detailed results of the survey, and the prize winner, will be published on ITWeb.

Thanks for participating!