Blue Turtle Technologies' digital solution enables customers to engage and transact using virtual assistants, conversational AI and process automation.
The best analytics tools and most competent data scientists in the world are not necessarily enough to overcome the problems that arise when bad data is utilised in an otherwise good system.
SailPoint Predictive Identity incorporates AI and machine learning, which has taken the complexity out of identity, says Jackie Brinkerhoff, senior product marketing director at SailPoint.
ITWeb, in partnership with Mecer Inter-Ed, is running a survey on the value of IT training and certification amongst businesses and individuals in South Africa.
The survey aims to explore whether businesses think that there´s value in paying a training services provider, and if so, what is that value, and does the market understand that value?
In this survey, we examine, among other things:
By completing the questionnaire, you stand a chance to win a Takealot gift voucher to the value of R3000.
The detailed results of the survey and the winner of the lucky prize draw will be published on ITWeb.
Thank you for participating!
This year, the expectation is that more companies and people will start using AI for high-innovation projects, says Paul Morgan, Business Unit lead – Data, Planning and Analytics at Altron Karabina.
TOM (tacit object modeller) is a niche artificial intelligence technology designed to replicate human expertise, says Kelly Preston, digital manager, AI Division at SilverBridge.
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Hyperscience is a machine learning platform that expands on current offerings to provide the most accurate means to capture structured and semi-structured document data.
IOT becomes more useful the more devices you integrate, the more you connect the sensors together, the more you analyse the information and apply structure and cognition to it, says Gregg Sanders, head of digital transformation at NEC XON.
ITWeb is running a survey on cybersecurity to gain a better understanding of how SA businesses are managing their cybersecurity posture. Survey sponsor MTN Business wants to find out where local companies are going for information about cybersecurity best practice, as well as the challenges they face.
To gather further insights into the utilization of CRM/ERP solutions by South African organisations, the survey poses the following questions:
By completing the questionnaire, you’ll contribute to this local research project and stand a chance to win a Takealot voucher to the valueof R3 000. The detailed results of the survey, and the prize winner, will be published on ITWeb.
Thanks for participating!
Customer experience continues to be one of the greatest challenges across Africa and the Middle East, at a time when client expectations are the highest they have ever been, says Dimension Data.
Chatbots can help shift the burden off your contact centre agents and empower your customers to get immediate answers to their questions.
The implementation of RPA can free up to 20% of employees’ time that can be put to better use, says Micro Focus.
The ICT distributor has come on board as registration sponsor of Micro Focus Realize 2020, to be held on 27 August at The Focus Rooms.
For organisations across the board, data storage needs to go a step further, and become more intelligent, says Fred Saayman, Huawei Business Unit: Executive, at Pinnacle ICT.