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Artificial Intelligence

Proptech-driven innovation boosts local market

Chatbot frustration leads to consumers opting for human interaction

The human element remains critical to resolving queries, with most locals preferring to communicate to a contact centre agent rather than a chatbot.

iOCO partners with Locstat

Locstat specialises in graph-powered AI and event processing for augmented intelligence.

Tech, cloud play a vital role

Knowing the unknowns through digital transformation is now a winning strategy.

Sage

IT training

ITWeb, in partnership with Mecer Inter-Ed, is running a survey on the value of IT training and certification amongst businesses and individuals in South Africa.

The survey aims to explore whether businesses think that there´s value in paying a training services provider, and if so, what is that value, and does the market understand that value?

In this survey, we examine, among other things:

Do you have a dedicated IT staff training budget?
What vendor certifications do you currently hold?
Which training formats do you find most effective?

By completing the questionnaire, you stand a chance to win a Takealot gift voucher to the value of R3000.

The detailed results of the survey and the winner of the lucky prize draw will be published on ITWeb.

Thank you for participating!

1:30

Presidential Commission on the Fourth Industrial Revolution

Sept 25, 2020

SA’s 4IR roadmap gets Cabinet nod

Cabinet approves publication of the Presidential Commission’s report on the fourth industrial revolution.

Professional services firms must digitally transform

Embracing digitisation will empower CFOs to help their firms meet the growing market demand for specialisation and niche services within their own operations.

Sage

CONFERENCE

13 February 2025

ITWeb AI Summit 2025

Uncovering the true business value of AI

0:30

Darktrace

Sept 23, 2020

AI, ML for robust cyber security

Machine Learning Africa recently partnered with Darktrace to present a webinar on leveraging AI and machine learning for robust cyber security.

Machine Learning Africa

4:50

LanDynamix

Sept 23, 2020

Automation requires upskilling as much of the workforce as possible

A look at what goes into the making of a successful automation journey and the outcomes businesses can expect to achieve, particularly when it comes to the workforce.

Peter Clarke

Cybersecurity

ITWeb is running a survey on cybersecurity to gain a better understanding of how SA businesses are managing their cybersecurity posture. Survey sponsor MTN Business wants to find out where local companies are going for information about cybersecurity best practice, as well as the challenges they face.

To gather further insights into the utilization of CRM/ERP solutions by South African organisations, the survey poses the following questions:

What are the main challenges faced with the organisation’s ERP / CRM system?
What are the main reasons your organisation has not yet implemented an ERP / CRM system?
Does your organisation use a CRM and/or ERP system that operates as a standalone system?

By completing the questionnaire, you’ll contribute to this local research project and stand a chance to win a Takealot voucher to the value
of R3 000. The detailed results of the survey, and the prize winner, will be published on ITWeb.

Thanks for participating!