Customer preferences are shifting towards brands that offer experiences that are deeply personalised and proactive, says Vishal Chopra, head of marketing for APAC and MEA at Freshworks.
From timekeeping to scheduling, mobile to AI-driven insights, UKG Dimensions creates meaningful, connected work experiences for all your people.
Digitisation streamlines operations, helps with cost-cutting, increases customer satisfaction and helps make operations sustainable.
The company has teamed up with Hitachi Vantara and Networks Unlimited in a bid to support its growth, 4IR and Africa business strategies.
Smart technology will greatly impact our future privacy, as our faces, the way we walk, our mannerisms and body language will be catalogued as identificational data.
Winners of the 2021 Huawei HMS App Innovation Contest will have their apps featured on the Huawei AppGallery.
ITWeb AI Summit 2025
Uncovering the true business value of AI
Software AG, in partnership with E&T Minerals, Africa Teen Geeks and UNICEF, will modernise the computer lab and library facilities at Tsiki Naledi Secondary School in Hendrina, Mpumalanga.
Intelligent virtual assistants deliver an intuitive, automated and consistent experience to digital self-service customer service channels
The start-up, which is focused on the South African market currently, plans to formally launch in East Africa in 2022.
ISAO members gain access to SophosLabs Intelix for rapid analysis of known and zero-day cyber security threats.
RE:SOLVE sessions will address trending topics such as contactless customer service with AI chatbots and getting started with messaging apps.
Naspers, through its early-stage tech investment vehicle Naspers Foundry, leads a multimillion-rand investment in Naked.