ITWeb Customer Experience 2019 will be held on 15 October in Bryanston.
With AI set to transform the way businesses operate, you can't afford to be left behind, says Jon Tullett, senior research manager for cloud/IT services, IDC.
Businesses need to leverage technology to make customer experiences seamless across multiple touchpoints and allow them to have context-enriched conversations.
The global tech innovator won gold for the EMEA region for driving transformation in education and health, said Carel du Toit, CEO, Mint Group.
Smart retailers will use tech innovations to change up the status quo, says Nicolas Diacono, a technological trends expert at Echangeuar.
Professor Tawana Kupe believes universities must lead the charge in Africa’s fourth industrial revolution initiatives.
ITWeb AI Summit 2025
Uncovering the true business value of AI
DAC Systems says the Microsoft Power BI business analytics service will receive several new updates around enhanced artificial intelligence and enterprise capabilities.
For DQ&A commercial director, Roan Mackintosh, modern marketing is all about rebuilding trust between brands and their customers.
The accuracy of data used by AI processes is critical. Using inaccurate or contaminated data would likely render AI output useless.
Dr David Hanson, creator of humanoid robot Sophia, says ‘the future is human’.
Some people expect artificial intelligence to eventually become a game-changer in surveillance solutions and it’s easy to understand why, says Duxbury Networking.
Open source technology and services provider Obsidian Systems is participating in the Chief Data & Analytics Officer Africa 2019 event as an official stream partner.