1Stream suggests retailers assess their contact centre's readiness for online retail in terms of five factors.
Corridor Africa Technologies has successfully completed an independent, third-party audit of its ISO 9001:2015 quality procedures and standards, and has been certified as compliant.
Making the move from an accountancy solution to an ERP system designed for SMEs is a valuable next step for many businesses, says Mala Bhatt, MD of Seidor Africa Eastern Africa and Mauritius.
The firm believes it can tap into the managed services market with a focus on SMEs, setting its sights on expanding to lucrative markets such as the US.
Top business technology news | 13 - 18 June 2022
A summary of the top business technology stories shared by ITWeb between 13 -18 June 2022. Visit www.itweb.co.za for more news. #NewsVideo #youthday #Jobcreation
Africa Data Centres is hosting a webinar on the future of data centres in Africa, on 23 June.
One of the ways of approaching digitalisation is to use a hyperscaler to move all or part of the mainframe into the cloud, says Micro Focus South Africa's Kevin Kemp.
Cross-country passenger bus services are moving to locally hosted, international cloud providers to improve customer service and keep potential disruptors at bay.
Top news headlines for 24 - 30 October
ITWeb shared a summary of the top business technology stories that ran between 24 October 2021 and 30 October 2021.
Business executives only have 30% insight into the massive lakes of data their organisations produce and harvest, says Insight Consulting director Upuli De Abrew.
To support a client's cloud strategy, experts at Centrax Systems develop business cases with a metrics-driven ROI roadmap.
The firm unveils a new global strategy, in which $1 billion will be channelled towards its digital initiatives and to increase its headcount in SA.
The company is pushing its Carrier Ethernet and Managed Dedicated Internet Access solution to connect African countries.