The company’s rapid growth in recent years meant support tickets and queries were taking longer to attend to, says Anne-Marié de Waal, head of the support division at Fusion Software.
As AI takes on more tasks, the skills required for employees will shift, says Samudhra Sendhil, enterprise analyst at ManageEngine.
Here’s how DEX can help you keep your employees happy and productive.
Armand Kruger takes over from Kevin Smith as the ICT solutions company’s head of cyber security.
Smarter workforce management
LabourGenie.net and UKG and ITWeb partnered for an informative hour-long virtual session on 31 January. Attendees were invited to learn how to overcome complex workforce management, human capital management and organisational design problems as well as discover innovative strategies that boost their bottom line. #ukg #labourgenie.net #workforcemanagement
AI should not be seen as a threat to jobs, but as an opportunity to upskill and master the new technology, says IITPSA.
Software developers who are working remotely are juggling family responsibilities, work and increasing pressure to deliver more, says Anujah Bosman, CEO of Chillisoft.
The insurer invites innovative, aspiring actuaries to apply for the 2023 edition of its actuarial hackathon.
Top business technology news | 6 - 11 June 2022
A summary of the top business technology stories shared by ITWeb between 6 - 11 June 2022. Visit www.itweb.co.za for more news. #Discovery #HRandPayroll #Metaverse
Broadband Infraco’s future organisational structure will dictate what happens to the CEO position, says the comms department.
An efficient workplace depends on open lines of communication.
Kristi Vollgraaff takes on the role of head of people at the company.
The social media platform launches an artificial intelligence feature to help job-seekers connect to hiring managers.
Microsoft SA MD Lillian Barnard is appointed as president for Microsoft Africa, while Kalane Rampai will replace her.