BPM and Workflow

BPM disciplines essential for successful RPA

Implementing Robotic Process Automation (RPA) to improve business productivity could be futile if the wrong, or badly designed processes, as automated.

Digital transformation journey: Phase four

Phase four of the Laserfiche Digital Transformation Model is about gaining more visibility into a company's operations for streamlining purposes.

NTSIKA Group looks to Modern Workplace

Modern Workplace, leveraging Microsoft 365, lets companies support evolving business needs, distributed teams, and a complex threat environment.

7 Aug

Elingo congratulates MiWay on PureConnect Award

The Elingo client and short-term insurance company, MiWay Insurance, won the Genesys: PureConnect Innovation Award 2018.

AI and BPM: next step to process innovation

Artificial intelligence technologies have been applied along with business process management to take process innovation to another level, says Dilley Naidoo, director at Rifle-Shot Performance Holdings.

IRIS Network Systems announces reseller partnership with Moogsoft

Reseller agreement will expand Moogsoft AIOps technology for enterprises in Africa.

African contact centres look to cloud

The appetite is growing for many contact centres in Africa to evolve into as a service contracts, says Kevin Le Roux, head of Business Development at Pivotal Data.

Postmodern ERP is trending

The Epicor postmodern ERP solution supports the flow of data and streamlines processes, making work more intuitive and collaborative.

FlowCentric/MineRP collaboration wins IOT award

The Digital Twin Mine Management solution scooped the MTN Business IoT Solution of the Year at the MTN Business IoT Conference and Awards.

BPM within reach of SMEs

Many SMEs already have some BPM capability in place - they just don't know how to exploit it.

Digital transformation journey: Phase three

Laserfiche's Robotic Process Automation can be configured to perform almost any business process. [Local rep: Noscotek]