Business Process Management is not an IT function

Implementing Robotic Process Automation (RPA) to improve business productivity could be futile if the wrong, or badly designed processes, as automated.

Phase four of the Laserfiche Digital Transformation Model is about gaining more visibility into a company's operations for streamlining purposes.

Modern Workplace, leveraging Microsoft 365, lets companies support evolving business needs, distributed teams, and a complex threat environment.

The Elingo client and short-term insurance company, MiWay Insurance, won the Genesys: PureConnect Innovation Award 2018.

Artificial intelligence technologies have been applied along with business process management to take process innovation to another level, says Dilley Naidoo, director at Rifle-Shot Performance Holdings.

Reseller agreement will expand Moogsoft AIOps technology for enterprises in Africa.

The appetite is growing for many contact centres in Africa to evolve into as a service contracts, says Kevin Le Roux, head of Business Development at Pivotal Data.

The Epicor postmodern ERP solution supports the flow of data and streamlines processes, making work more intuitive and collaborative.

The Digital Twin Mine Management solution scooped the MTN Business IoT Solution of the Year at the MTN Business IoT Conference and Awards.

Many SMEs already have some BPM capability in place - they just don't know how to exploit it.

Laserfiche's Robotic Process Automation can be configured to perform almost any business process. [Local rep: Noscotek]