WhatsApp chatbots are intelligent assistants, handling initial conversations, qualifying prospects and booking appointments automatically.
The company has made significant investments into R&D, AI enablement, local availability zones, local technical support and skills development.
Intelligent document processing − using AI, machine learning and optical character recognition − allows information to flow directly into digital business processes.
Sage conducted its sixth annual global Close the Books survey, involving over 1 000 finance professionals, to uncover trends and insights into achieving faster and more accurate financial closing.
Pepkor’s tech investments pay off
Tech investments by the JSE-listed group Pepkor are paying off, helping the company drive retail success and agile business operations. #Pepkor #businessintelligence #artificialintelligence
Financial services are moving away from traditional, rule-based automation, claims FutureBank CEO.
Where traditional bridging funding is slow and requires paperwork, digitised alternatives bring everything together in one place, say industry players.
There’s no question that chatbots bring considerable advantages, but this efficiency comes at a cost due to their inability to truly empathise.
The key to the human-AI advantage is data.
Integrated payroll and workforce management systems create a direct line from time capture to pay, reducing manual errors, says Dereck Sigamoney, MD at LabourGenie.net.
Vagmine Tech IT offers RHEL 10 onboarding, cloud migrations and AI/edge infrastructure consulting.
The company is a main sponsor of the OpenText Summit Africa 2025, taking place on 4 September at The Galleria, in Sandton.