Modern Workplace, leveraging Microsoft 365, lets companies support evolving business needs, distributed teams, and a complex threat environment.
The Elingo client and short-term insurance company, MiWay Insurance, won the Genesys: PureConnect Innovation Award 2018.
Artificial intelligence technologies have been applied along with business process management to take process innovation to another level, says Dilley Naidoo, director at Rifle-Shot Performance Holdings.
Reseller agreement will expand Moogsoft AIOps technology for enterprises in Africa.
Pepkor’s tech investments pay off
Tech investments by the JSE-listed group Pepkor are paying off, helping the company drive retail success and agile business operations. #Pepkor #businessintelligence #artificialintelligence
The appetite is growing for many contact centres in Africa to evolve into as a service contracts, says Kevin Le Roux, head of Business Development at Pivotal Data.
The Epicor postmodern ERP solution supports the flow of data and streamlines processes, making work more intuitive and collaborative.
The Digital Twin Mine Management solution scooped the MTN Business IoT Solution of the Year at the MTN Business IoT Conference and Awards.
Many SMEs already have some BPM capability in place - they just don't know how to exploit it.
Laserfiche's Robotic Process Automation can be configured to perform almost any business process. [Local rep: Noscotek]
Increased consumer awareness, strict governance requirements and advances in technology are resulting in growing standardisation of the sector, says Epic ERP.
Forrester predicts the RPA could see strong growth - provided RPA gets smarter than it is at present.