The ITWeb Global 360 Free Process Transformation Executive Forum reveals BPM is not a simple process.
Gartner's latest contact centre report reveals businesses are neglecting customer service.
In this World Wide Wrap: Wozniak joins start-up board, Kyocera drives LTE, and Virtual Computer releases NxTop Now.
In this World Wide Wrap: ICT training MOU signed, govt takes ICT seriously, and EMC out scouting.
Pepkor’s tech investments pay off
Tech investments by the JSE-listed group Pepkor are paying off, helping the company drive retail success and agile business operations. #Pepkor #businessintelligence #artificialintelligence
Some 68% of companies are cutting operating costs and using IT to leverage business processes, says Gartner.
In this World Wide Wrap: Managed services products revealed, C3Ready solution unveiled, and managed service for VARs updated.
In this World Wide Wrap: EMC releases CM solutions, Alfresco updates content management, and Oracle delivers Siebel CRM adapter.
In this World Wide Wrap: Google Ventures scouts for talent, Western Digital acquires SSD maker, and Greenway unveils research platform.
In this World Wide Wrap: HP portfolio prime for enterprise, Canon and Kodak collaborate, and Xerox reveals online print solution.
CIOs need to predict and prepare where their businesses are going, says Kevin Kemp, sales manager for the Commercial Division at SAS Institute.
The company reports continued customer endorsement and adoption for the third quarter fiscal year 2009.
The company unveils its Xeon 5500 series platform for optimised performance.
The Z Series machines are based on Intel's Xeon processor platform.
