In this World Wide Wrap: BlackBerry open for business, NEC releases app suite, and Longjump unveils platform.
In this World Wide Wrap: Twitter for CRM, BPO company needs agents, and Tesco buys into SaaSy CRM.
The company will implement Accpac CRM and Accpac ERP with Service Manager.
EPM smoothes and resolves budgeting and forecasting.
Pepkor’s tech investments pay off
Tech investments by the JSE-listed group Pepkor are paying off, helping the company drive retail success and agile business operations. #Pepkor #businessintelligence #artificialintelligence
The ITWeb Global 360 Free Process Transformation Executive Forum reveals BPM is not a simple process.
Gartner's latest contact centre report reveals businesses are neglecting customer service.
In this World Wide Wrap: Wozniak joins start-up board, Kyocera drives LTE, and Virtual Computer releases NxTop Now.
In this World Wide Wrap: ICT training MOU signed, govt takes ICT seriously, and EMC out scouting.
Some 68% of companies are cutting operating costs and using IT to leverage business processes, says Gartner.
In this World Wide Wrap: Managed services products revealed, C3Ready solution unveiled, and managed service for VARs updated.
In this World Wide Wrap: EMC releases CM solutions, Alfresco updates content management, and Oracle delivers Siebel CRM adapter.
In this World Wide Wrap: Google Ventures scouts for talent, Western Digital acquires SSD maker, and Greenway unveils research platform.