The human capital of any contact centre must be managed effectively, says Spescom DataFusion.
Local training company iSolve encourages IT professionals to join Microsoft's Second Shot programme to improve skills.
Local companies measure and report carbon emissions to improve efficiency and plan reduction strategies.
More than half of survey respondents consider employing cloud services to address growing data volumes, says CommVault.
In this World Wide Wrap: Virtualisation projects fail ROI, Microsoft and HP advance cloud computing, and Kulacom Jordan unveils data centre.
In this World Wide Wrap: Apple eyes solar panels, carbon reporting software to surge, and Samsung and Ontario close energy deal.
In this World Wide Wrap: NZ to test FOSS desktop, Samsung releases R-Series laptops, and netbooks challenge e-reader market.
In this World Wide Wrap: 8x8 intros VOIP on Facebook, Apollo and PortaOne partner, and Vodafone pushes VOIP hardware.
ManageEngine ADSelfService Plus is a Web-based self-service password reset portal.
The company implements and integrates SalesLOGIX in enterprise-level projects.
MCI Consultants helped the mining company implement Accpac Version 5.5.
The solution features next-generation document classification and data capture capabilities.
In this World Wide Wrap: Govt HR embraces social media, payroll solutions ease ongoing challenges, and software snag creates FEMS shortfall.