The agency embarks on a project to provide over 60 IT security operations centres in government departments.
With real-time data analysis, the contact centre of the future will be able to anticipate a customer query, says Martin Cross, chief strategy officer at Connect.
Outgoing CEO Wayne D’sa will head the company’s international strategy, while former chief business development officer Shamith Maharaj will take on the role of South African CEO.
The company has recently been voted Best Cloud and Best Cybersecurity Distributor for 2023 by CONTEXT ChannelWatch.
Brown returns to Commvault as the channel manager for SA and the SADC region.
The rise of AI, cloud and the employee experience in shaping the CX of the future.
It’s imperative to confront the uncomfortable truth: outdated infrastructure can stifle transformation, says Dimension Data.
The summit will examine the environmental sustainability of data centres in South Africa in a discussion led by Teraco.
Hybrid blends public cloud and private cloud elements into an environment suited to specific business ambitions, says Farhana Safedien, practice lead for digital services at Nexio.
AWS is the primary sponsor of the event, set to take place on 31 October at The Forum in Bryanston, Johannesburg.
DTaaS eliminates the need for users to deploy a local digital twin network system independently, reducing system overhead and maintenance costs, says ZTE.
Attendance at ITWeb Cloud & Data Centre Summit is free of charge for IT professionals from end-user organisations.