Avaya will highlight Avaya OneCloud’s ability to infuse AI into every experience at the CEM Africa Summit 2022 this week.
The oversubscribed round was led by Imvelo Ventures, with participation from Lebashe, Pallidus, Shaolin and Gary Stroebel.
Contact centres are becoming the last port of call for customers after they have been unable to find answers or resolve problems on digital channels.
As companies move towards hybrid cloud environments, so hackers find more avenues to exploit, says Fred Mitchell, software solutions division manager at Drive Control Corporation.
Artificial intelligence, robotics, AR and VR are just some of the technologies changing the workplace.
Quality Connect offers a selection of cloud products, recognised by industry analysts such as Gartner, Forrester and Aragon Research.
Cloud-native software development ensures fault-tolerant, responsive apps in public, private, or hybrid clouds using cloud-native tools.
For the first six months of 2022, the company reports a 13.1% increase in revenue and 8.5% in gross profit.
Eiffel Corp’s Digikamva LMS is the first and only South African education software partner to be officially certified by AWS.
Keypoint Intelligence recognised Xerox for its “full complement of advanced offerings".
Cloud-based enterprise data warehouses have flexibility and capabilities that are usually not present in on-premises solutions, but require a strategic approach.
KHIPU's SOC teams have integrated an extensive range of security tools into its cyber security service offerings.