A study has found that in contrast to the corporate environment, SMEs will shy away from using VOIP.
Realising the full benefits of voice over Internet Protocol (VOIP) will require investment in skills, equipment and new systems, says Deon Scheepers, director at Atio.
Comverse has been contracted to supply its Total Communication environment to Faroese Telecoms, the incumbent telco on the Faroe Islands.
Cellular providers have not yet responded to CUASA`s complaints about SA`s "exorbitant" cellular tariffs.
InfoReg demands answers from TransUnion, Experian on alleged hack
In this week's tech news roundup, In an ongoing case, the Information Regulator gave TransUnion and Experian 10 days to furnish it with details regarding allegations of a new data breach at the credit bureaus. Stay informed and engaged with our comprehensive coverage of these stories and more on our website, www.itweb.co.za and social media platforms. Discover the latest advancements shaping the future of technology by ITWeb. #newsvideo #infomationregulator #transunion News Links: https://www.itweb.co.za/content/GxwQDM1DxZw7lPVo https://www.itweb.co.za/content/WnpNgM216Ed7VrGd https://www.itweb.co.za/content/nWJadMbNB8aMbjO1 https://www.itweb.co.za/content/PmxVE7KEWl4qQY85 https://www.itweb.co.za/content/VgZeyvJlKYWMdjX9
Although broadband players are launching high-speed solutions in Africa, local users still have a limited choice.
A key industry player believes the recent telecoms liberalisation will rewrite the rules of the sector and has signalled a fundamental change in government`s thinking.
SFR will trial the Alcatel mobile Next-Generation Network solution throughout its 2G/3G mobile networks in France.
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Dimension Data`s Mike Fairon says the latest contact centre research suggests companies risk losing more customers due to cost-cutting.
CUASA has launched a blistering attack on local cellular operators over the high cost of calls.
Local financial institutions are following the European trend of minimising the use of people in call centres, says Dimension Data company Merchants.
Vivo Y36 Unboxing and Hands On Review
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Interconnective Solutions is looking at adding least-cost routing and voice over Internet Protocol to its offerings.
Cisco`s service provider director Mark Baptiste says the recent VOIP legalisation announcements still lack clarity.
Standard Bank admits it has used VOIP to achieve significant savings over the past four years, although it wasn't quite sure of the legality of this.