Microsoft Teams and other collaboration tools are transforming customer service, says Helen Billingham, EMEA marketing manager at Enghouse Interactive.
Operational challenges for Blue Label continue to mount as the company faces another suspension threat in the space of two weeks.
Vodacom is hitting high notes as its mobile money service continues to bring in massive profit for the telco.
The latest edition of the hackathon that will take place later this month carries a wining prize of R15 000.
InfoReg demands answers from TransUnion, Experian on alleged hack
In this week's tech news roundup, In an ongoing case, the Information Regulator gave TransUnion and Experian 10 days to furnish it with details regarding allegations of a new data breach at the credit bureaus. Stay informed and engaged with our comprehensive coverage of these stories and more on our website, www.itweb.co.za and social media platforms. Discover the latest advancements shaping the future of technology by ITWeb. #newsvideo #infomationregulator #transunion News Links: https://www.itweb.co.za/content/GxwQDM1DxZw7lPVo https://www.itweb.co.za/content/WnpNgM216Ed7VrGd https://www.itweb.co.za/content/nWJadMbNB8aMbjO1 https://www.itweb.co.za/content/PmxVE7KEWl4qQY85 https://www.itweb.co.za/content/VgZeyvJlKYWMdjX9
Africa and European countries are set to have a heated debate later this month over usage of the in-demand 5G mmWave spectrum.
The mobile operator adds another channel for persons with hearing impairments to contact emergency services from their mobile phones.
Analysts criticise president Cyril Ramaphosa’s newly-appointed Economic Advisory Council, saying ICT expertise has been ignored.
Samsung Z Fold 5 Unboxing and Hands On Review
The Samsung Z Fold 5 Unboxing, specs and review by ITWeb. Join us as we unbox, explore, and appreciate the Samsung's remarkable features, giving you all the insights you need to make an informed decision. Don't forget to hit the like button and subscribe to ITWeb for more exciting tech reviews and unboxings! #Reviewvideo #unboxingvideo #samsung #samsungzfold5
The subsea cable operator lights up a 1TB fibre line connecting Johannesburg and Cape Town, with East London being the next destination.
The Nology solution enables voice over IP roaming in your office.
The operator launches what it calls the country’s first smartphone-only town in Wakkerstroom where everyone now owns a 3G-enabled device.
Douglas Craigie Stevenson believes the telco still has a fighting chance to reverse its fortunes and says business rescue is unthinkable.
The company cites the termination of the social grants contract as the biggest reason for its R3.7 billion loss.