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Building your Skype for Business contact centre

Anywhere 365 is the definitive Skype for Business-based contact centre solution, says Galdon Data.

Huawei P10 arrives in SA next month

Pre-orders open this month for the Chinese company's flagship devices, which will be available to purchase in May.

Project Isizwe extension bags R1m funding

Afri-Fi: Free Public WiFi is named runner-up in Mozilla's Equal Rating Innovation Challenge.

New telephony interface solution

Far South Networks releases new telephony interface solution

The new Comma iTA version 2 is an intelligent telephony adapter that has been?optimised?to support new generation four-port?analogue?cards.

Far South Networks

Customer service

Zinia puts customer centre stage

True customer service is about infusing the entire company with a service culture to create an environment of exceptional customer service at every level, says Warren Bonheim, chief commercial officer at Zinia.

InfoReg demands answers from TransUnion, Experian on alleged hack

In this week's tech news roundup, In an ongoing case, the Information Regulator gave TransUnion and Experian 10 days to furnish it with details regarding allegations of a new data breach at the credit bureaus. Stay informed and engaged with our comprehensive coverage of these stories and more on our website, www.itweb.co.za and social media platforms. Discover the latest advancements shaping the future of technology by ITWeb. #newsvideo #infomationregulator #transunion News Links: https://www.itweb.co.za/content/GxwQDM1DxZw7lPVo https://www.itweb.co.za/content/WnpNgM216Ed7VrGd https://www.itweb.co.za/content/nWJadMbNB8aMbjO1 https://www.itweb.co.za/content/PmxVE7KEWl4qQY85 https://www.itweb.co.za/content/VgZeyvJlKYWMdjX9

Vodacom chairman heads to Old Mutual

Peter Moyo, independent chairman of the Vodacom Group, will retire and step down from the board in July.

Minister hits ground running with digital TV campaign

Newly appointed communications minister Ayanda Dlodlo leads the digital migration campaign in the North West.

Department of Communications

New dawn for comms department

Ayanda Dlodlo takes the reins at the embattled communications department, as Faith Muthambi moves to the ministry of public service and administration.

Simnikiwe Mzekandaba

Samsung Z Fold 5 Unboxing and Hands On Review

The Samsung Z Fold 5 Unboxing, specs and review by ITWeb. Join us as we unbox, explore, and appreciate the Samsung's remarkable features, giving you all the insights you need to make an informed decision. Don't forget to hit the like button and subscribe to ITWeb for more exciting tech reviews and unboxings! #Reviewvideo #unboxingvideo #samsung #samsungzfold5

New student-focused MVNO on the cards

Edu Mobile, born out of last year's #DataMustFall campaign, is set to launch in the next two months.

MTN top execs cash in

Despite MTN having "the most challenging year in the company's 22-year history", executive chairman Phuthuma Nhleko took home pay of R72.2 million.

British STK mid-range phones enter SA

The UK-based smartphone brand launches a series of feature and mid-range phones in SA and plans to expand.

Lauren Kate Rawlins

Vodacom leads telcos in Ask Afrika Orange Index

The mobile operator is in first place in the yearly customer service benchmark, followed by Cell C, Telkom Mobile and MTN.

ICASA employees bemoan work conditions

Workers allege the communications authority's council and senior management have failed to address their challenges.

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