Government commits to bringing down the cost to communicate this year, although it has yet to outline how this will be achieved.
Adobe Connect caters for users working across all major platforms, says Dax Data.
Through the collaboration, companies that require contact?centre?agents to accept card can now process these transactions through MyGate to the bank.
Amazon Chime supports video conferencing, calls, chat, and the sharing of content.
InfoReg demands answers from TransUnion, Experian on alleged hack
In this week's tech news roundup, In an ongoing case, the Information Regulator gave TransUnion and Experian 10 days to furnish it with details regarding allegations of a new data breach at the credit bureaus. Stay informed and engaged with our comprehensive coverage of these stories and more on our website, www.itweb.co.za and social media platforms. Discover the latest advancements shaping the future of technology by ITWeb. #newsvideo #infomationregulator #transunion News Links: https://www.itweb.co.za/content/GxwQDM1DxZw7lPVo https://www.itweb.co.za/content/WnpNgM216Ed7VrGd https://www.itweb.co.za/content/nWJadMbNB8aMbjO1 https://www.itweb.co.za/content/PmxVE7KEWl4qQY85 https://www.itweb.co.za/content/VgZeyvJlKYWMdjX9
Telecommunications players entering the banking arena is one of the highlights of the financial services sector being impacted by technology in 2017, says expert.
Customer Experience, followed by cost reduction, is the foremost reason for offering self-assisted channels in the contact?centre?environment, says INOVO.
Companies should be up to date on new ways to interact with their customers, says Henry McCracken, regional sales director for Aspect Software.
Samsung Z Fold 5 Unboxing and Hands On Review
The Samsung Z Fold 5 Unboxing, specs and review by ITWeb. Join us as we unbox, explore, and appreciate the Samsung's remarkable features, giving you all the insights you need to make an informed decision. Don't forget to hit the like button and subscribe to ITWeb for more exciting tech reviews and unboxings! #Reviewvideo #unboxingvideo #samsung #samsungzfold5
Most large companies have a telephone management system in place that records all phone calls made via the PABX, says Mike Margolius, sales and marketing manager at Telesa.
Instacom's push-to-talk technology provides a viable alternative to outdated two-way radio devices and networks, says Roland van der Walt, sales director at Instacom.
There is a significant opportunity for operators to move beyond the connectivity provision, says Juniper.
In spite of the difficult economic conditions in SA and the volatile exchange rate, the company is pleased with its first half performance.
The telco's video-on-demand service expands its bouquet to include a comedy channel called Gunga7.com.